Contact the editors
One address for everything editorial
Write to [email protected]. That address reaches the people who write and check the pages on
this site, and it is the fastest way to have something fixed.
What to write about
An offer that has changed, a link that no longer opens, a figure that looks wrong, a
question about how a bonus condition works in practice, or a request to remove content.
Include the page address in your letter — it saves a round of correspondence and gets an
answer the same day more often than not.
What we cannot help with
We have no access to player accounts, because we are not the operator. We cannot verify
your documents, unlock a balance, speed up a withdrawal, cancel a bonus or return a
deposit. All of that is handled by Boomzino support through the live chat and the email
address published in their own help section, and only they can act on it.
Response time
Editorial mail is answered by a person within two business days. Complaints about
something published here get a written reply explaining what we checked and what we
changed — not an automatic acknowledgement.
Media and partnership
For content partnerships and press questions, use the same address and put "partnership"
in the subject line so it reaches the right person.